It's this simple.
The Nitty Gritty mums will always offer you either a full refund of your purchase price, or a brand new replacement - your choice, of course - if you are ever, at any time, less than delighted with the way your Nitty Gritty product performs.
No time limit. No small print. No get-out clause.
Because if you're happy, then we're happy. And if there is any way that we can improve our products, our customer service, even our instructions, we would like you to tell us about it.
If for any reason you want to return a product please contact firstname.lastname@example.org or send the product with correct postage, (or it might not reach us) and with packaging and receipt (where possible) to:
20 Baseline Business Studios
Remember to state the reason you are returning it and if you would prefer a refund or a replacement and don't forget to include your own name and address.